Shipping & Delivery
Delivery Times
When a product is in stock, your order will be shipped within 48 hours. This applies to working days and to carriers that accept parcels on Saturdays. Orders placed during the weekend will be processed and shipped on the next working day.
We always strive to strictly adhere to this timeframe. However, during busy periods or when a specific carrier experiences delays in their schedule, shipping may take slightly longer.
Insured and Registered Shipping
All orders of scale models and memorabilia are shipped 100% insured and by registered post via bpost as standard, requiring a signature upon delivery. This guarantees the safe transit of these fragile and high-value products, with coverage up to a maximum value of €500.00 per parcel.
Delivery Area
We deliver exclusively to consumers and businesses located within selected member states of the European Union. Delivery to countries outside the European Union, including explicitly the United Kingdom, Norway, and Switzerland, is excluded due to customs and import restrictions. Orders with a delivery address in these excluded countries cannot be accepted.
Rates and Free Shipping
Shipping costs depend on the chosen shipping method and the destination country. The current rates and the threshold amounts for free shipping per zone are as follows:
- Zone 1: Belgium
- Delivery via a bpost Pick-up Point or Parcel Locker: €7.95 (Free from €100.00)
- Delivery via a bpost Home Address: €9.95 (Free from €100.00)
- Zone 2: Netherlands, Germany & Luxembourg
- Delivery via a local Pick-up Point or Lockers: €12.95 (Free from €150.00)
- Delivery via a Home Address: €14.95 (Free from €150.00)
- Zone 3: France
- Delivery via a Home Address: €19.95 (Free from €225.00)
- Zone 4: Outer European Union (This includes only: Denmark, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Malta, Austria, Poland, Portugal, Spain, Czech Republic, and Sweden)
- Delivery via a Home Address: €34.95 (Free from €350.00)
- Zone 1: Belgium
VAT on shipping costs
Although the supplied motorsport goods fall under the statutory Margin Scheme (where no VAT is specified on the invoice), shipping costs are considered an additional service. The legally required VAT rate is calculated on the shipping costs. This amount is automatically included in the total amount to be paid at checkout.
Risk during transport
The risk of damage or loss of products rests with us until the moment of delivery to you or a pre-designated representative (including the pick-up point). Because the shipments are registered, a signature is always required for receipt in good condition. If a parcel arrives visibly heavily damaged, we ask you to refuse the delivery at the door or to report this immediately to the courier.
Choosing a Pick-up Point
If you choose delivery to your favourite pick-up point, you can easily indicate this at checkout. This is the page that immediately follows the shopping basket.
Collection from our warehouse
It is always possible to collect your order from our warehouse free of charge. You can select this option while completing your order at checkout.
